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Frequently Asked Questions

How do I order online?

It is as easy as 1, 2, 3 1. Select items you would like to order. You can search by item name, dish name or by keyword. 2. Tell us who you are and your loved ones whom you are placing the meals for their consumption. If there is any special request or medical conditions which we need to take note of, please include them in the comment section. 3. Enter your delivery address, payment method and your phone number. The phone number will help us contact you regarding your order, if required.

Do I have to create an account to place an order?

Creating an account is not mandatory. You can order using our checkout without having to sign up. We make sure that ordering these meals at mygentlefoods.com is quick and fuss-free. After placing your order, you will have the option of creating an account with us.

How do I heat up the meals?

Place the frozen moulded food items directly onto a plate exactly as you would like it presented as a meal, cover with cling wrap or plate cover. Always allow them to thaw in the refrigerator overnight. The next day simply cover moulded pureed food with a heat proof lid and re-heat either in a conventional steamer for 10 mins, combo-oven at 100 degrees for 10 mins, microwave at low power (300-600W) for 10-15 mins.

What is the shelf-life of frozen puréed mouled meals and bulk packs?

Microbiology testing has shown that the products are shelf-life stable at -20 degrees for at least 9 months.

What ingredients are used to make the frozen puréed moulded meals?

We use natural ingredients only and neither MSG nor preservative has been added to our selection of meals.

What ingredients are used for the sauces and gravies?

We use natural and raw ingredients to make the sauces.